Fees include, unless otherwise stated:
Immigration Fee, Application Service, Payment fees, Supporting Documents (if applicable), Customer Support.

General Terms and Conditions — PT Bali Wisata Baik Visa Application Service

• I hereby declare that I will comply with all applicable Indonesian laws, regulations, and immigration requirements during my stay in Indonesia, including the conditions and restrictions of the visa or permit applied for.
• I hereby authorize PT Bali Wisata Baik to act as my appointed representative for the purpose of submitting, processing, and managing my visa or permit application with the relevant Indonesian authorities, including the Directorate General of Immigration.
• I understand and accept that visa and permit decisions are made solely at the discretion of the Indonesian Government. In the event that my application is declined, no refund of fees paid can be issued.
• Once the visa application has been submitted to immigration, it cannot be cancelled and no refund can be issued.
• All information in the application form is mandatory and must be accurate. Documents must be in English. We will assist you in ensuring all documents meet the requirements.
• We adhere to Indonesian immigration rules and regulations. We are not responsible nor liable for delays or rejections caused by sudden regulatory changes, immigration office closures, public holidays, or technical issues.

Read the full Terms and Conditions here (PDF)